![]() In April 2015 tech news website Motherboard reported that active Uber account details had been found for sale on the “dark web”, a collection of thousands of websites that use anonymity tools to hide their internet provider address to enable them to carry out criminal activity. The company said it had investigated and “found no evidence of a breach at Uber”, adding: “Anyone who is charged for a trip they didn’t book or take will get a refund.” A number of people had reported that their accounts had been hacked, including TV presenter Anthea Turner who tweeted to Uber: “Account has been hacked nothing to HELP me on website this is ridiculous”. In May last year the Guardian reported that US authorities were looking into how British users of the service had been charged for “phantom trips”. Photograph: David M Benett/Getty Imagesīird, Cookney and Gallagher are certainly not the first people to be charged for Uber journeys they didn’t book or make, but what is alarming is that this problem appears to be ongoing. View image in fullscreen The TV presenter Anthea Turner is among those whose Uber accounts have been hacked. That is what happened to Neil Gallagher, who last month found three unauthorised transactions relating to Uber on his credit card statement. It has also emerged that it is possible to be billed for other people’s Uber trips even if you have never signed up for the on-demand ride-hailing service. One, costing $198 (£140), involved an epic 95-minute, 24-mile circuit of Manhattan island that ended up almost exactly where it started. Once she had got over the shock of being billed hundreds of dollars for journeys she hadn’t made, what struck her was that some looked like trips that no one in their right mind would make. Meanwhile, Londoner Franki Cookney was in Australia when she discovered she had been charged around $600 (£420) for three Uber cab rides in New York. They gave us a credit for one month's use on that subscription.The receipts for the journeys make for odd reading: in one case, in Guadalajara, someone took a cab driven by “Jose Antonio” to an address just 790 metres away, and then 50 minutes later they hailed an Uber cab driven by “Gustavo” to take them back to where they started. They have also accepted that it took longer than should have. Hence our system tracked the subscription and tagged as Terms Of Use Violation. ![]() IP was hosting a phishing page that was attributed to Azure. we identified that suspicious activity was on the IP that was originally mapped to the service that was deployed on your subscription. Has anyone else experienced this? How can we avoid it in future? They have not explained why they could provide no information about the cause of the problem for the duration of the problem. Microsoft have not answered queries for an explanation as to what this "suspicious activity" was, nor how they resolved the situation and were able to enable our account again. (We have a Standard support plan, which gets us a fairly quick response, but not necessarily a resolution.) After 11 hours (and many e-mails) everything turned on again and we received a message saying simply We knew of no problem, and had received no previous warnings, so we contacted support. If you believe this is an error, please contact Azure support. We identified suspicious activity in your subscription that violates ![]() Routine audits of all Azure subscriptions. To protect the security and privacy of your account, we perform Two weeks ago, all our Azure production systems went down, and we received an e-mail from them saying ![]()
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